Last Updated: December 2024

At MarathonSports Shop, we understand that privacy is as important to our runners as the quality of our gear. Just as we’re committed to providing high-performance running equipment, we’re equally dedicated to protecting your personal information with the same level of excellence and security.

1. Information We Collect

To provide you with the best running gear shopping experience, we collect the following types of information:

Personal Information

  • Identity Data: Name, username, or similar identifier
  • Contact Data: Billing and delivery addresses, email address, telephone numbers
  • Financial Data: Payment card details (processed securely through our payment gateways)
  • Transaction Data: Details about payments and purchases

Technical Information

  • Usage Data: Information about how you use our website, products, and services
  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location

2. How We Use Your Information

We use your personal information to enhance your running gear shopping experience:

  • Order Processing: To process and deliver your running equipment purchases
  • Customer Service: To provide support and respond to your inquiries
  • Website Improvement: To optimize our website and product offerings for runners worldwide
  • Security: To protect against fraud and unauthorized transactions
  • Personalization: To tailor product recommendations based on your running needs

3. Data Sharing and Disclosure

We treat your data with the same care we put into selecting our running gear. We may share your information with:

  • Payment Processors: Secure payment gateways like PayPal and credit card processors to complete transactions
  • Shipping Partners: Logistics companies to deliver your running gear worldwide (excluding some Asian countries and remote areas)
  • Legal Requirements: When required by law or to protect our rights and safety

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your security is our priority, both in your running journey and your data protection:

  • Secure Storage: We store data on secure servers with industry-standard protection
  • Encryption: We use SSL encryption to protect data transmission
  • Payment Security: Sensitive financial information is never stored on our servers
  • Global Standards: We maintain security measures that meet international requirements

5. Your Rights and Choices

As a valued member of our running community, you have the right to:

  • Access: Request copies of your personal information
  • Correction: Update or correct inaccurate data
  • Deletion: Request deletion of your personal information
  • Objection: Object to processing of your personal data
  • Data Portability: Request transfer of your data to another organization

To exercise these rights, please contact us using the information below.

6. Cookies and Tracking Technologies

Like tracking your running progress, we use cookies to enhance your shopping experience:

  • Essential Cookies: Required for website functionality and secure payments
  • Analytics Cookies: Help us understand how runners use our site to improve our services
  • Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser, though this may affect website functionality.

7. International Data Transfers

As a global retailer serving runners worldwide (excluding some Asian countries and remote areas), your data may be transferred internationally. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our website and products are intended for runners aged 16 and above. We do not knowingly collect data from children under 16.

9. Changes to This Policy

We may update this policy as we introduce new running gear and services. Significant changes will be communicated through our website or email.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, our customer service team is here to help:

Email: [email protected]

Address: 905 Masonic Hill Road, SAN ANTONIO, US 33576

At MarathonSports Shop, we believe that protecting your privacy should be as reliable as our running gear. Shop with confidence, run with passion.